Quality Management

Professional Courses
  • 11
    Lectures
  • 03:07:03
    Duration

Course description

Quality management is the act of overseeing all activities and tasks that must be accomplished to maintain a desired level of excellence. This includes the determination of a quality policy, creating and implementing quality planning and assurance, and quality control and quality improvement. It is also referred to as total quality management (TQM). In general, quality management focuses on long-term goals through the implementation of short-term initiatives.

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Quality management

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